About Us

Customer Retention Solutions (CRS) was created by a Team of professional automotive coaches and trainers focused on creating retention packages for their customers. Bringing not only State of the ART Coaching and Training to their clients but also bringing easy to use retention marketing tools to the table is their mission and primary goal.

CRS was designed, developed and built with this simple goal in mind, "make it easy, and they will come". So, we sat down and decided that "retention" was what our clients wanted, and as the first step towards that retention of our client's customers we are bringing the Loyalty cards to market. Sure there are a couple other company's out there doing similar cards, but not with the attention to detail and the ultimate customer experience in mind. And this is just the beginning!

CRS, by design has finally taken the need for Customer Retention and given you, the Facility owner a tangible way to help facilitate that. Through the Customer Retention Cards, and by giving your customers back a percentage of their purchases with you in the form of Facility Credit, you emotionally and financially tie them to you for any future service or repair. And by making this process simple and convenient for both you & your customers to use and monitor, not starting here simply doesn't make sense!

Customer Retention Solutions is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Customer Retention Solutions (916) 840-4004 if you have any issues in accessing any area of our website.